CONSUMER NOTICE ABOUT THE MAGNASON - MOSS WARRANTY ACT
Consumer purchasers of marine products are sometimes told by an O.E. dealer's service writer or mechanic that a brand of replacement product cannot be used during the warranty period. The claim is made that the use of the brand will "void the warranty" with the statement or implication that only the original equipment brand of product may be used. This, of course, tends to cast doubt on the quality of the replacement product. That claim is simply not true. If the consumer asks for the statement in writing, he / she will not recieve it. Nevertheless, the consumer may feel uneasy about using replacement products that are not original equipment. With the large number of do-it-yourselfers who prefer to install their own products, this misleading claim should be corrected. Under the Magnuson-Moss Warranty Act and genaral principles of the federal trade commission act, a manufacturer may not require the use of any brand product (or any other article) unless the manufacturer provides the item free of charge under the terms of the warranty. So if the consumer is told that only the original equipment product will not void the warranty, he / she should request the O.E. product be supplied free of charge. If he / she is is charged for the product the manufacturer will be violating the Magnason-Moss Warranty Act or other applicable laws. It should be noted that the Magnason-Moss Warranty Act is a federal law that applies to consumer products. The federal trade commission has authority to enforce the Magnason-Moss Warranty Act, including obtaining injunctions and orders containing affirmative relief. In addition, a consumer can bring suit under the Magnuson-Moss Warranty Act.
PARTS WARRANTY
Most parts have a one year full coverage warranty on the craftsmanship of the product. If you recieve a factory defective part please notify Clearwater Boat Service as soon as possible. Then arrangements can be made to replace the defective part. If notification is not made within 15 days after shipping then it will be assumed that the part or product was not defective and arrived as expected. All returns must be accompanied with an original purchase reciept. ( copies will not be accepted )
RETURNING A PART OR PRODUCT
If you wish to return a part or product that you have purchased there will be a 40% handling fee deducted from the purchase price of the item. The remaining 60% will be sent back to you in the form of a company check , VIA U.S. Postal Service. There will be absolutley no returns accepted after 45 days, or ,on parts or products that has been used , ( this does not include warranty ). All returns must be accompanied with an original purchase reciept. ( copies will not be accepted )
clearwater boat service
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Phone:
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Email:
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Address:
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7235 US Hwy. 25 South
Corbin Kentucky, 40701
United States of America |
