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WARRANTY and RETURN POLICY

CONSUMER NOTICE ABOUT THE MAGNASON - MOSS WARRANTY ACT

Consumer purchasers of marine products are sometimes told by an O.E. dealer's service writer or mechanic that a brand of replacement product cannot be used during the warranty period. The claim is made that the use of the brand will "void the warranty" with the statement or implication that only the original equipment brand of product may be used. This, of course, tends to cast doubt on the quality of the replacement product. That claim is simply not true. If the consumer asks for the statement in writing, he / she will not recieve it. Nevertheless, the consumer may feel uneasy about using replacement products that are not original equipment. With the large number of do-it-yourselfers who prefer to install their own products, this misleading claim should be corrected. Under the Magnuson-Moss Warranty Act and genaral principles of the federal trade commission act, a manufacturer may not require the use of any brand product (or any other article) unless the manufacturer provides the item free of charge under the terms of the warranty. So if the consumer is told that only the original equipment product will not void the warranty, he / she should request the O.E. product be supplied free of charge. If he / she is is charged for the product the manufacturer will be violating the Magnason-Moss Warranty Act or other applicable laws. It should be noted that the Magnason-Moss Warranty Act is a federal law that applies to consumer products. The federal trade commission has authority to enforce the Magnason-Moss Warranty Act, including obtaining injunctions and orders containing affirmative relief. In addition, a consumer can bring suit under the Magnuson-Moss Warranty Act.

  Part's Return, Cancellation Policy
Depends on attitude
 

If you wish to return a part or product that you have purchased there will be a 20% handling fee deducted from the purchase price of the item.

There will be absolutley no returns accepted after 10 days of delivery, by confirmation, or , on parts or products that have been used, or packages that have been opened.

If you cancel an order 32 hours after it has been recieved, there will be a 15% charge imposed on the cancellation .

Refunds on cancelled or returned parts will be made 15 days after cancellation or returned parts are recieved.

Warranty
Clearwater Boat service offers the MANUFACTURERS parts warranty only. Most parts will carry a one year manufactures warranty with the exception of electrical or ignition parts.